Pet fostering increased 70 per cent during the pandemic, while space-related euthanasia cases at shelters has been virtually eliminated for dogs and drastically reduced for cats. Through it all, Canadians added pets to their families in record numbers. Retail stores were periodically forced to close during successive waves after being declared non-essential services while demand for dog walkers, daycare and boarding dried up as pet owners worked from home and stopped travelling. This animal anxiety comes after the pandemic upended the pet business. Most are puppies that have never been separated from their owners, but even some older dogs are indicating that they’d rather be at home on the couch. Nearly half of dogs she sees are exhibiting anxiety these days. “It’s kind of (like) the phenomenon of kids going to kindergarten for the first time, and they’re clutching the parent’s leg,” she said. Whereas most dogs were approved in the years before COVID, as few as 40 per cent of applicants are currently accepted because their high stress would disrupt other four-legged customers. She carefully screens dogs to make sure they’re a good fit for her doggie day care facility east of Toronto’s Greektown. Like many in the pet industry whose businesses were upended by COVID, Hatfield’s biggest challenge now is managing the heightened separation anxiety of workers and their pets as more people return to the office.
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“We’re booked out for assessments through to June,” the owner of The Canine Social Company Ltd. TORONTO - After remortgaging her house and borrowing from friends and family to keep her business alive through the pandemic, Carolyn Hatfield is happily struggling to keep up with demand from pet owners seeking daycare for their COVID puppies.